UPDATED 2020-07-09
***IMPORTANT! INFORMATION ABOUT THE UPCOMING PHILIPS ONLINE LEARNING CENTER (OLC) DECOMMISSIONING***

The demand for online education in response to Covid-19 has decreased steadily over the past several weeks and has returned to pre-Covid-19 levels. For this reason, we are rolling back the functionality of the Philips Online Learning Center to its pre-Covid-19 state and will continue to move forward with our plan for the upcoming decommissioning. This means that access to the Global Course Catalog has been, once again, deactivated in preparation for the OLC decommissioning planned for October 1, 2020. As a result of this change, courses are no longer available for purchase via credit card and CEU accounts.

For more information on the decommissioning of the OLC on October 1, 2020 and the schedule of activity leading up to it, please refer to the detailed message below.

Note to Service Employees: Service Training courses will transition to the PLC on August 31, 2020.

 

The Philips Online Learning Center (OLC) is in the process of being decommissioned and will go offline permanently on Thursday, October 1, 2020.  Please read this message in its entirety to learn about the dates of upcoming changes relating to the decommissioning so you can minimize the impact on your available product and clinical training.

 

·       Free Courses and Online Credit Card Purchases:  Starting on Wednesday, January 15, 2020,you will no longer be able to purchase Category A or A+ CE-approved credit and contact hours or courses that are offered for free. The Global Course Catalog, also known as the Course Catalog, will no longer be available for free courses or credit card purchases.

 

To obtain your Category A or A+ CE-approved credits or contact hours, you must complete all self-learning activities in your My Learning Activities page before the specified course expiration date, or, before midnight US Eastern Time on Monday, June 15, 2020 if the specified course expiration date is after June 15, 2020.

 

·       CEU Account Users:  Organizations that have a CEU Account ID or a Site ID associated with a CEU account will be unable to use the account to enroll in courses after midnight on Tuesday, July 7, 2020. The Global Course Catalog, also known as the Course Catalog, will no longer be available for CEU account purchases.

 

To obtain your Category A or A+ CE-approved credits or contact hours, you must complete all self-learning activities in your My Learning Activities page before the specified course expiration date, or, before midnight US Eastern Time on Wednesday, September 30, 2020 if the specified course expiration date is after September 30, 2020.

 

·       Certificates:  We recommend that you obtain a copy of your certificates to keep for future reference.  You can view and print your certificates from within the Philips Online Learning Center by going to My Account and selecting My Certificates.

 

After October 1, 2020 certificates earned between January 1, 2010 and September 30, 2020 will be archived and available from Customer Support until December 31, 2027.

 

·       ASRT Members:  As previously announced, beginning on November 4, 2019, earned CE credits are no longer electronically transferred to the ASRT upon successful completion of an ASRT-approved course.  You will need to send your certificates to the ASRT using one of the following methods:

o   by Email at cetrack@asrt.org

o   by Fax at 505.816.1951

o   by upload to the ASRT website at https://apps.asrt.org/ContinuingEducation/CertificateUpload.aspx 

o   by USPS at 15000 Central Avenue, Albuquerque, NM 87123-3909

 

·       Service Training Members:  All Service Training courses will be moved from the Philips Online Learning Center (OLC) to the new Philips Learning Center (PLC) as part of the OLC decommissioning.

o   All assigned Service Training courses on the OLC must be completed by midnight on Wednesday, September 30, 2020

o   If an assigned course is not completed by September 30, 2020 you will need to start it from the beginning on the PLC

o   Service Training courses will become available on the PLC on August 31, 2020

o   Instructions on how to access courses on the PLC will be sent as the transition takes place

 

Need Help?  If you have questions or need assistance relating to this announcement or the Philips Online Learning Center, please contact the Philips Online Learning Center Helpdesk, as follows:

 

Monday through Friday, 8:00am to 7:00pm US Eastern Time

Within North America:  800.692.4295, press “1” for Philips Online Learning Support

Outside North America:  +1 770.510.1132, press “1” for Philips Online Learning Support